Updates From This Business
Our team has 45 years of experience
We can handle any residential window and exterior… read more
Transom Windows? This Old-Home Element Is Back
Looking for a way to bring more light into your… read more
Beat the Heat with Replacement Windows
Did you know 25%–30% of residential heating and… read more
Looking for energy efficient windows?
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Happy at Home
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Portfolio from the Business
Sponsored
Brennan Traditions Windows
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ProVia Patio and Front Doors
3 Photos
Andersen 100 windows in FWTX
36 Photos
Andersen 100 windows in Cedar Hill, TX
27 Photos
Highlights from the Business
Family-owned & operated
Free estimates
Available by appointment
Offers customized solutions
Beat or match prices
44 years in business
Photos & videos
Services Offered
Verified by Business
Review Highlights
“From the initial consultation to the install, Brennan was professional, timely and communicative.” in 5 reviews
“Scott was professional and provided information and answered all questions.” in 2 reviews
“Although Brennan doesn't offer the particular windows that I want, the salesman stood out because he is the only person out of the many who left me with a quote and followed up.” in 2 reviews
About the Business
Business owner information
Kerry B.
Ready to replace the windows in your home? Our team of experienced window consultants, technicians, and staff are here to help. Schedule an appointment with us for a free in-home estimate. Your consultant will take measurements of your windows, show you product samples, and provide you with a custom estimate.
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Recommended Reviews
Overall rating
45 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Matt M.Dallas, TX14Dec 11, 2022
Brennan was responsive and installed a great product.
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Ariana M.
Dec 12, 2022
Thanks for working with us Matt! We appreciate your patience and your review.
- Vic M.Plano, TX71221449Sep 13, 2021
I am very disappointed with this company after ordering a ProVia entry door on July 12th. Due to Covid and many other excuses my door was delivered and scheduled to be installed in one day on September 2nd. After the first installer worked 12 hours, he determined the brick moulding was not wide enough.
The man who took measurements made a big mistake and the ProVia factory moulding did not fit. After speaking with their operations manager, he assured me that they would make it right and bend some sheet metal and fill the gaps.
Today, Sept 13th marks their second try at patching up their problem and they attempted to install brick moulding that had a different pattern on the paint and no detail. A flat piece of sheet metal was bent and cut to fix the problem and it looks like crap. Oh not to mention, the color is different!! And while they were attempting to patch up their error, the installer dented the door frame. Now they are telling me, oh we will order the ProVia replacement metal.
I am still waiting to see how many months it will take to get the correct color and factory brick molding. Don't get me wrong, the ProVia door is built with craftsmen ship and is beautiful. The guys doing the measuring screwed up big time, and the installer did his best to fix the problem.
To be continued and do not use this company for any remodeling. Photo's will be added below...Helpful 7Thanks 0Love this 0Oh no 0 - Kathy C.Cedar Hill, TX244Sep 7, 2022
I received a quote from them for installing a wood door, in the breezeway, for 20K. . I could write a better review but I'm laughing too hard.
Helpful 4Thanks 0Love this 0Oh no 2Business owner information
Ariana M.
Oct 11, 2022
Unfortunately, we believe there was a miscommunication in this instance where the customer mistook a verbal approximation of the cost of a custom wood door to fit the existing arched opening as an exact quote. In this case, a solution could have been provided at a less expensive price, but our representative understood that the customer was interested in a high end custom wood door to fit a very custom-shaped entryway. With that being said, we do provide solutions at all costs based on customer needs and have never been too expensive when compared to other companies offering similar solutions.
- Stacy V.San Francisco, CA02Jul 18, 2022
I replaced 2 sliding glass doors. The product itself was good quality even though it was the most cost effective option. I was impressed.
One of the panels came with a crack and the plugs for the screw holes were missing. Brennan ordered a replacement right away.
The time for manufacturing and delivery was frustrating. And unfortunately due to above, I had to wait twice. I was disappointed with the communication from Brennan when waiting for the replacement panel. I was told a date and then it took another 1.5 months to actually get the panel. I was told the manufacturer was the problem, but still frustrating to not hear back from Brennan when I was told I would be kept updated.
The installers were professional, friendly, knowledgeable, and went out of their way to be helpful. I was also impressed with how they were respectful of my property and mindful to clean up! You don't get that kind of service these days. A+++ to the installers.Helpful 0Thanks 0Love this 0Oh no 1 - Aug 3, 2021
Disclaimer: I did not hire this company but I thought the staff was very friendly. This review is for buyers. I had multiple quotes for windows. This was not the only company in the DFW area to quote / sell NT windows. The bid from Brennan Enterprises, for builder grade NT windows was over $2k more than a bid for Presidential NT windows through another business. I would have never known if I hadn't called so many places.
Helpful 0Thanks 0Love this 0Oh no 0 - Thomas H.Highland Village, TX017Jan 16, 2023Updated review
update, Brennan did finally respond, and the installation manger Bill came to my house today, he did check with an infrared gun what we discovered is that the transfer of cold is coming through my walls where the studs are and causing my cold feeling. Nothing to do with the windows or the installation. therefore I am charging my rating to a 4.5, not a five as the lack of response is a concern.
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Ariana M.
Jan 16, 2023
Good morning Thomas, I apologize for the slow follow up to your service request. I have sent a copy of your complaint to our operations team, you should hear back from them shortly. I'll double check with them later today to confirm that they have contacted you. Thank you.
Jan 14, 2023Previous reviewFirst I'll start off by saying that this is the second time we have bought windows from them. our first experience was no less then outstanding, quality, installation, and customer service was 5 star. This time not so much, we ordered replacemen windows in March of 2022, the were installed late July of 2022. The install took 2 days, and seemed to go well, the only issues were 2 screens were damaged in transit. This was noted on the invoice and got taken care of later. In November when the weather turned colder, I noticed that the area around the windows was cold not the windows themselves but the area surrounding them, this seem odd since we had never had this issue with the last set of windows in our last house. we also noticed that we were using the same or more energy as we did compared to November and December of last year. In December I did figure out what the issue was when I needed to do a repair on a window sill, upon removing the sill I discovered that there was NO insulation around the window frame and the sill plate upon further inspection the window I was working on it was not insulated at all between the window opening and the window frame, allowing cold air to enter the house. At this point I took pictures and contacted Brennan customer service and sent the pictures. The date was December 27 2022, customer service replied on December 28, letting me know that the operations manger Bill would reach out to me soon, that has been over two weeks still no contact. I used to recommend Brennan windows based on my first experience, but because of the lack of response and the poor installation I will not recommend them to anyone again.
Hopefully I they will respond to this review. - Kay A.Denton, TX421611Oct 5, 2019
I couldn't be more impressed with the service and product I received from the Brennan company. My salesperson was thorough, but not pushy, and obviously knew what she was talking about. I felt so comfortable with her I didn't even get another quote.
The installer, Chris, came to measure and then came to install them several weeks later. He and his brother (helper) were so efficient, thorough, and professional during the whole process.
I can't say enough about my experience and I am so glad I chose this company to work with.Helpful 2Thanks 0Love this 0Oh no 1 - Henry C.Dallas, TX0354Sep 8, 2022
I regret using this company for my front door; both purchase and installation. Considering the price (over $7,000) and the hassle that I had with them was extremely disappointing. "Attention to detail" and "Follow-up" is not in their vocabulary, nor their strength, so be careful if you decided to use their service. I had to contact them, multiple times, over the course of weeks and still get nothing in return. They are simply not worth it.
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Ariana M.
Oct 11, 2022
Mr. Canizales, we greatly apologize that you feel this way and we do understand the industry supply chain issues related to manufacturing that have been going on for 2 years now have caused significant delays for customers who are looking to get projects completed. We apologize if you feel you have not heard from anyone, but our team shows notes in our system that team members tried reaching out and were unable to reach you to address your concerns. With that being said, our General Manager has left a message, provided his personal contact number, and is dedicated to ensuring your request gets handled as quickly as possible. It is our goal to ensure we address any and all concerns with you as we do with any of our over 100,000 satisfied customers.
- K H.Richardson, TX027Sep 19, 2021
We had our windows and front door replaced about 4 months ago. Got several estimates from different companies and we liked the Brennan the best but I'm not sure I can say samething about the installation experiences. As you can see in my pictures, the window caulkings are a mess! Is it supposed to be like this? It does not look professional at all. I probably could've done better job. It's embarrassing. Also, when they replaced our front door, the door frame was damaged. It had tiny punture holes all around it. When they came back out to look at it, the guy just touched up with paint which it made it worse/more noticeable. He gave us the paint for future purposes?!? I was speechless... called Brennan again and this time a different guy came out. He ordered new frame for our door. I hope this can solved quickly.
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